FAQ

Frequently Asked Questions

Memberships

  • Please contact info@coolforaliving.com to discuss your options.

  • Your membership starts when the welcome email is sent to you. Unfortunately, it's not possible to pick a start date.

  • Your membership renews automatically on an annual rolling basis, subject to Atelier terms and conditions. If you need to update your membership payment method, please email info@coolforaliving.com with the subject line “Atelier Tier Change”.

  • If you have friends or family who would like to apply for membership, they can add your name and email address to the application form. We'll be in touch to confirm we have received their application.

  • Yes, please contact info@coolforaliving.com and the team will be able to help you.

  • You can update your membership payment in your account.

Events

  • Not quite yet, We run our RSVPs through our friends at Partiful, and for guests who RSVP "Going", the platform will text reminders the day before the event and 2 hours before the event. If you RSVP "Maybe," they'll remind you to finalize your RSVP leading up to the event — 2 weeks before, 1 week before, and 1 day before the event.

  • You may bring one guest with you to an event. The number of guests you can bring to events can vary, so check the individual listing page for details. Please also note that you need to book a place for everyone attending any event, including yourself.

  • You can cancel an event from the corresponding Partiful event page. Events must be cancelled at least 24 hours in advance of the start time. If you are attempting to cancel after the cancellation window has expired, the cancel option will not be displayed within the event details and you will need to email us at info@coolforaliving.com with the subject line “Cancellation: (MEMBER NAME, EVENT NAME, EVENT DATE)”.

  • You absolutely can, just email info@coolforaliving.com with the subject line “Programming Suggestion” and include a brief description of the experience and how it may benefit the Atelier.

  • Absolutely! We encourage members to anchor / co-anchor experiences for the community. Simply email info@coolforaliving with the subject title “Request to Anchor [EVENT NAME, EVENT DATE]” and add a description of why you’d like to host in the body of your message.

Community Guidelines

We aim to cultivate secure and inclusive environments for our events, providing our members with opportunities for self-expression. Our top priority is to foster positivity and openness. To achieve this, we've outlined our Community Guidelines, applicable both in-person and digitally, to establish the permissible and prohibited actions. These guidelines work in conjunction with our Terms of Use and your membership terms and conditions, outlining mutual obligations between you and us regarding your engagement in events and digital spaces, including adherence to our Community Guidelines. We are dedicated to upholding these guidelines and trust that you share this commitment. Violating these guidelines may lead to consequences such as the suspension or termination of your membership, disabling your account, or imposing other restrictions.

Our Community Guidelines cover various aspects, including:

  1. Inappropriate content: Prohibiting content featuring nudity, sexual acts, offering sexual services, sexual arousal, and/or sexual objectification.

  2. Intellectual property and data protection: Emphasizing the need for rights and consents, including third-party intellectual property rights, to create and share content at our events and digital spaces. Consent for individuals appearing in your content is crucial, ensuring they are at least 18 years old.

  3. Cool For A Living: Encouraging responsible content creation, connections, and conversations that do not harm, defame, or damage the Cool For A Living brand.

  4. Illegal content or behavior: Strictly prohibiting the support, praise, or promotion of political or religious agendas, terrorism, organized crime, hate groups, and the sale or offer of firearms, drugs, or offensive weapons.

  5. Hate speech, bullying, and abuse: Prohibiting threats of violence, hateful, defamatory, or derogatory language, as well as targeting private individuals based on various characteristics.

To ensure everyone's safety, we encourage you to report any activity in our events or digital spaces that you believe may violate our Community Guidelines. Please contact our team at coolforaliving.com/contact.

Privacy Policy for Cool For A Living

Last Updated: January 2, 2024

Introduction:

Welcome to Cool For A Living, a creative ecosystem committed to fostering innovation and collaboration. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information when you use our website, services, or interact with us in any way.

1. Information We Collect:

We may collect the following types of information:

  • Personal Information: This includes but is not limited to your name, email address, contact details, and any other information you voluntarily provide.

  • Usage Information: We collect data on how you interact with our website and services, such as IP addresses, browser type, device information, and pages visited.

  • Payment Information: If you make any transactions with us, we collect the necessary payment details. However, we do not store your complete financial information.

2. How We Use Your Information:

We use the collected information for the following purposes:

  • Providing Services: To deliver the services you have requested from Cool For A Living.

  • Communication: To communicate with you regarding updates, events, and other relevant information.

  • Analytics: To analyze and improve our website and services.

  • Legal Compliance: To comply with applicable laws and regulations.

3. Sharing Your Information:

We do not sell, trade, or rent your personal information to third parties. However, we may share information with trusted third parties for specific purposes such as analytics, payment processing, and legal compliance.

4. Your Choices:

You have the right to:

  • Access and Correct: Access and correct your personal information.

  • Opt-out: Opt-out of receiving promotional communications.

  • Deletion: Request the deletion of your personal information.

5. Security:

We prioritize the security of your information. We implement industry-standard measures to protect against unauthorized access, alteration, disclosure, or destruction.

6. Changes to this Privacy Policy:

We may update this Privacy Policy to reflect changes in our practices. Any updates will be posted on our website, and we encourage you to review the Policy periodically.

7. Contact Us:

If you have any questions or concerns regarding this Privacy Policy, please contact us at [info@coolforaliving.com].

By using Cool For A Living's services, you agree to the terms outlined in this Privacy Policy.

Thank you for being a part of Cool For A Living!